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Speaker Bios

       

Michael P. Aitken

 

Michael P. Aitken
Director of Government Affairs, Society for Human Resource Management

Mike Aitken has been the Director of Governmental Affairs for the Society for Human Resource Management (SHRM) since 2003. SHRM is the world’s largest association devoted to human resource management. He is responsible for all SHRM governmental affairs endeavors; including managing and developing the organization’s governmental affairs strategic focus. Prior to joining SHRM, Mike served for 14 years as Associate Director for Governmental and External Relations at the College and University Professional Association for Human Resources (CUPA-HR), which represents the human resource professionals at 1,750 higher education institutions. Previously, he worked on state public policy issues at Bonner & Associates, a public affairs firm in Washington, DC. Mike is currently a member of the Editorial Board of Employee Benefits for Nonprofits and serves on the Board of Directors for Unemployment & Workers' Compensation (UWC), as well as the Board of Trustees for the National Foundation for Unemployment Compensation and Workers’ Compensation. He holds a Bachelor of Arts degree from the University of San Diego.

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Gregg T. Barratt

 

Gregg T. Barratt
Vice President, Frontier Corporation

Gregg T. Barratt is an experienced HR leader, nationally recognized professional in the training and organization development field, call center expert, and a certified alternative dispute mediator. Additionally, Gregg has spent over a decade teaching individuals to certify as critical incident stress management responders, as well as personally responding to critical incidents including PanAm Flight 800 and 9/11/2001 at the World Trade Center in New York, to build resiliency in emergency professionals. Gregg has researched, designed and conducted high impact educational programs throughout the United States as well as globally, for a wide expanse of leadership, behavioral, and skills educational initiatives for large corporations as well as for dynamic entrepreneurial firms, utilizing a wide range of experiential, action-learning, and interactive learning approaches to captivate his audiences. He is highly proficient in developing and implementing: innovative recruitment and retention strategies; compensation systems; competency frameworks; performance management and measurement systems; safety and security programs; business process redesigns; call-centers; as well as conducting labor negotiations and relations and managing employee relations.

Gregg has been a consultant with The Human Resource Consortium since 1995, is currently VP of Organization Development for Frontier Corporation, and has held leadership positions with Merrill Lynch, Pitney Bowes, RJ Nabisco, Aetna Financial Services, BIC Corporation, SpaceFitters/Chasm and Northeast Utilities where he has been responsible for nationwide and global organization development and training. He has consulted with firms including American Medical Response, Avis, Culbro Corporation, Greenfield Online, Green Mountain Coffee Roasters, HTVN, IBM, JDS Uniphase, Medspan, Merrill Lynch, PepsiCo, Price Waterhouse, Texaco, UST, and the Connecticut State Police.

Gregg earned his B.S. in Industrial Psychology and completed extensive graduate work in Organizational Psychology and Human Resources. Active in community service, he has served as an advisory member of the Board of Directors for the Connecticut Make A Wish Foundation, and a Member of Board of Directors for The Connecticut Critical Incident Stress Management Network. Gregg is a former police officer, a certified emergency medical technician, and holds 2nd degree black belts in Tang Soo Do and Sho-Lin karate.

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Bruce Barth

 

Bruce Barth
Robinson & Cole, LLP

Bruce is chair of the firm's Employee Benefits and Compensation Group and focuses on advising and counseling employers, institutions, and nonprofit organizations, including many publicly traded companies, with respect to benefit matters. He represents employers and executives with respect to retirement and welfare benefits, and cash and noncash compensation, including equity-based compensation. He also advises clients on the implications of tax, securities, labor, and other laws, including ERISA and the Sarbanes-Oxley Act.

Attorney Barth is a member of the Taxation and Business Law Sections of the American Bar Association as well as the Section on Taxation's Employee Benefits Committee. He is past president of the Hartford Chapter of the Worldwide Employee Benefits Network and a past member of its national board of directors. He is currently a member of the board of the Connecticut Public Pension Forum, a nonprofit organization focusing on providing education and advice to governmental plan fiduciaries.

Mr. Barth received his B.S. in accounting, magna cum laude, from the University of Connecticut, his J.D. with honors from The George Washington University National Law Center, and his master of laws in taxation from Georgetown University Law Center. He has been listed in Best Lawyers since 1995 and has been named as one of Connecticut's Super Lawyers since 2006 in the areas of Employee Benefits/ERISA, Mergers & Acquisitions, and Employment & Labor Law.

To learn more, visit: www.rc.com

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Kimberly Bates McCarl

 

Kimberly Bates McCarl
Vice President, Thomson Reuters

Kimberly Bates McCarl is Vice President of Global Talent and Development for the Healthcare and Science business of Thomson Reuters. Kimberly and her team work globally with HR Business Partners and business leaders across Healthcare and Science to build and sustain a high performance culture and support the achievement of strategic priorities. The team focuses on increasing the capabilities of leadership and staff, enhancing sales and sales management skills, building product knowledge awareness, addressing performance expectations, and implementing individual and organizational effectiveness initiatives. Since joining Thomson Reuters over twelve years ago as Director of Corporate Training and Development for Thomson Newspapers, she also has held senior talent, learning and development and organizational effectiveness roles within Thomson Learning, Thomson Scientific and Healthcare, and Thomson Financial. Prior to Thomson, she held roles with predecessors to JPMorgan Chase and Bank of America. Kimberly earned her Bachelor of Arts degree in Political Science from Clemson University and is the former President and current board member of the American Society for Training and Development (ASTD) Southern Connecticut Chapter.

To learn more, visit: www.thomsonreuters.com

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Philip Berry

 

Philip Berry
President, Philip Berry Associates, LLC.

Philip Berry Associates focuses on a broad range of human capital improvement programs including a unique 360 degree executive transformational coaching program, comprehensive global talent development initiatives, global diversity strategic platform, and targeted leadership and innovation training programs. Prior to consulting, Philip was VP, Global Workplace Initiatives and Corporate Officer for Colgate-Palmolive. He joined Colgate in 1990 as Associate Director of HR in the U.S. Company and subsequently held senior HR positions serving the Central Europe/Russia, Africa/Middle East, Latin America and European Divisions where he focused the HR function on key business issues, including goal alignment, training, plant site rationalization, and acquisition integration.

Prior to joining Colgate, Philip worked for 8 year in labor relations, organizational development, and compensation for Procter & Gamble, as Personnel Manager for Digital Equipment, as and the Triborough Bridge and Tunnel Authority as Vice President, Human Resources. Mr. Berry received a B.A. in Sociology from Queens College and an Associate’s Degree in Marketing from Borough of Manhattan Community College. He holds an MBA from Xavier University, and an M.S.W from Columbia University. He knows French, Spanish and Swahili and several other languages.

To learn more, visit: www.philipberryassociates.com/

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Mary Borba

 

Mary Borba
Vice President Compensation and Benefits, Boehringer Ingelheim

Mary Borba joined Boehringer Ingelheim, one of the world’s 20 leading pharmaceutical companies, in May, 2005 and is currently Vice President of Compensation and Benefits for the U.S. Her more than 25 years of Human Resource management experience includes thirteen years in progressively responsible positions with Bristol-Myers Squibb Company, followed with the roles of Head of Human Resources for the Americas Division of Swiss Reinsurance Company, Managing Director of Human Resources for North America at Marsh USA, and Vice President of Human Resources at Argonaut Insurance Company just prior to joining Boehringer Ingelheim. Mary has experience in leading large organizations as a Human Resource generalist and specialized expertise in performance management, total rewards strategies, compensation and benefit design, including executive compensation, talent management and organizational design. She also has both managed and participated on a number of global teams responsible for designing and developing strategic HR programs and processes and has made presentations to top management and company boards of directors.

For six years, Mary served on the National Board of Directors for the Girl Scouts USA, including both the Executive Compensation Committee and the Audit Committee. She holds a Bachelor of Science degree in Business Administration from the University of Maryland and a Masters of Industrial and Labor Relations from Cornell University.

To learn more, visit: www.boehringer-ingelheim.com/

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Joseph M. Carbone
President and Chief Executive Officer, The WorkPlace, Inc.

Joe Carbone leads The WorkPlace, Inc., an innovative workforce development board which helps people prepare for careers and develops the workforce for employers in Southwestern Connecticut. The WorkPlace, Inc. serves more than 22,000 people and 200 businesses a year in a 20-town region bridging Fairfield and New Haven counties.

With his leadership, The WorkPlace, Inc. has combined the passion of a private not-for-profit with the accountability, innovation, and competitive spirit of a business in order to design and fund expanded services. This drive has resulted in new “value-added” revenue streams (from competitive federal grants, private contributions, and a fee-for-service division) and has led to numerous “R&D” initiatives (national demonstration projects and pilots), expanding the state of the art in workforce development.

Joe is a champion for regional workforce and economic development initiatives (such as WIRED). He emphasizes creating value added through broader collaboration, ensuring that the system invests its resources to serve new constituencies (such as low-wage workers, immigrants, youth, and older workers) and to create an enduring impact.

Joe’s unique perspective grows from his experience working in the private sector (Manager of Government Relations for both Textron and the Allied Signal Corporation.), government (Assistant to the Mayor of New Haven during a decade of major urban redevelopment), and non-profits (The WorkPlace, Inc. since 1996, including its network of partners).

Joe has a B.S. in Economics from Quinnipiac University and lives in New Haven.

To learn more, visit: www.workplace.org/

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Michelle Carpenter

 

Michelle Carpenter

Michelle Carpenter has more than 25 years of experience in directing the building and executing of corporate-wide strategies to create a Great Place to Work. She has focused on engaging employees to do their best work, attracting and retaining talented employees, developing policies and programs to address turnover, enhancing employee effectiveness, and increasing productivity and employee morale. Her responsibilities included: corporate relocation, the in-house temporary services unit, career transition center, applicant tracking and sourcing system, employee relations, policy development, and work/life. Michelle’s expertise includes instructional design and training, coaching for performance, organization effectiveness/culture, change management and diversity and inclusion. She is nationally recognized for her work on work life balance and workplace flexibility. She has served on numerous national boards and committees, and has spoken at national forums and has been interviewed and quoted in major electronic, TV and print media including: the Wall Street Journal, Business Week, Working Mother, AP, NPR, and NBC Nightly News.

Prior to consulting Michelle worked for Aetna where she was the Head of Learning for Middle Markets’ Field Sales and Service, Director, Office of Diversity and VP of Workplace Practices. She is active in her community and is currently a founding board member of the Windsor Educational Foundation.

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Duane Cashin

 

Duane Cashin
Consultant

Duane Cashin draws from his 20 plus years of experience as a top salesman and entrepreneur to deliver clear insight on how to effectively differentiate oneself and how to communicate to get results in today's marketplace. With the perfect blend of storytelling, humor, passion, and straight talk, Duane challenges his audiences to rethink everything from their approach to communicating the unique value of their offering to their attitudes toward selling and serving.

Duane gets people to look beyond the long held traditional theories and leaves them with a new holistic outlook and approach - one that leads to delivering more results, better service, and longer term relationships with employees, executives, customers and those in your network. And, he relies on real life experiences for which people in today's environment can easily relate. Duane's achievements such as founding a company and growing it to a multi-million dollar enterprise in four years allow him to share credible and relevant insights. Prior to consulting, he was President & CEO of XL-Color and Director of Sales for Brooks Fiber. He attended Southern Connecticut State University.

Most importantly, he leaves his audience ready to face the challenges of standing out in today's competitive business environment with a renewed positive outlook and an approach that will deliver results.

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Scott Cawood

 

Scott Cawood
Ph.D., SPHR, Vice President, Worldwide Human Resources for Synygy, Inc.

Scott is a workplace strategist that helps companies accelerate their growth by creating an effective, productive, and unique organizational culture. Scott works with leaders interested in building and sustaining a business that is profit centered, yet people-focused which enables organizations to create a competitive advantage through their culture. Formerly, Scott was a vice president for the Great Place to Work Institute, which selects and ranks the “100 Best Companies to Work for in America' which appears annually in Fortune magazine. As a leader in researching and consulting on issues in the workplace, Scott selects the best places to work for over 35 programs in the US States and Canada.

Scott currently serves as the vice president for Worldwide Human Resources for Synygy, Inc, the premier provider of Sales Performance Software solutions and has held positions as VP for global talent Management at Revlon and an HR leader at W. L. Gore & Associates, one of only five companies to make Fortune’s 100 Best Companies list every year since its inception.

To learn more, visit: www.synygy.com

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Robert Cenek

 

Robert Cenek
Director, Minerals Technologies, Inc.

Robert Cenek is a senior Organization Development and HR professional with extensive experience in organization transformation. Throughout his career, he has led and participated in numerous successful transformation efforts across a broad variety of businesses and has often spoken to diverse professional organizations on the optimum ways to increase the chances for a successful transformation by identifying the appropriate levers to use in effectuating the transformation process. In addition, Robert has developed a best practices approach to change management that has served him and his employers well over the years.

Since 2006, Robert has been employed with Minerals Technologies, Inc., a global producer of specialty minerals, where he serves as Director, Corporate Initiatives. He presently is assisting the senior management team in the firm’s lean transformation. He also publishes a critically acclaimed blog named the Cenek Report – www.cenekreport.com. Previously, he founded the Cenek Company (his consultancy specializing in leadership and organization assessment and development), led the HR function for Montana Power Company (a $1.4B utility and diversified energy firm with 2,800 employees that was preparing itself for industry deregulation and increased competition), and worked for Fortune 500 greats, General Mills and Bristol-Myers.

Robert holds an M.A. in industrial relations from the University of Cincinnati, where he was awarded a teaching assistantship in labor economics. Robert was previously certified by the Organization Development Institute as a Registered Organization Development Professional (RODP), is a graduate of the Levinson Institute's On Leadership Program, USC's Center for Effective Organization's HR Executive Seminar, Philip Crosby's Quality College, and has attended a program on advanced organization development techniques taught by Irving Borwick and Luigi Boscolo of the Milan School of Family Systems Therapy and Ed Schein of MIT. He has been certified by Dr. Allen Drexler (a long standing member of the faculty at NTL) to use the highly acclaimed Team Performance Model.

To learn more, visit: www.mineralstech.com/

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Margaret-Ann Cole

 

Margaret-Ann Cole
Senior Consultant, Towers Watson

Margaret-Ann Cole is a senior consultant and the Office Practice Leader of Organization Effectiveness for Towers Watson’s NY Office. She specializes in Human Resource Transformation, working with companies in: conducting baseline organizational assessments to identify key design requirements; analyzing organizational structure attributes, including division of labor, authorities, responsibilities, and spans of control; applying change management practices and methodologies to facilitate the execution of organizational plans and change initiatives; designing, facilitating, and conducting stakeholder analysis; and gathering and analyzing data to develop recommendations to senior management. She also helps businesses develop corporate culture to effect individual performance; enable teams and systems efficiency and effectiveness; perform assessments for selection and development; and assist individuals to develop their personal performance.

Prior to joining Towers Watson, Margaret-Ann held senior consulting positions as a partner with Towers Perrin and PricewaterhouseCoopers where she focused on strategic planning, organizational development, market definition, vendor review and selection, vendor negotiation, outsourcing, implementation planning, creating strategic alliances with partners and strategic planning and development of organizational strategy. Margaret-Ann graduated with a BS in economics and psychology from Fordham University and a Global Executive MBA from TRIUM, an alliance of the New York University Stern School, the London School of Economics, and the HEC Management School of Paris. She has spoken on management issues for the American Management Association, Linkage, Marcus Evans, IQPC, Business Week On-line and The College of New Jersey and has written for Dalbar, Trust & Investments, HR Advisory, Pharma Executive, and Human Resource Executive On-line magazine.

To learn more, visit: www.towerswatson.com/

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Donald C. Dowling, Jr.

 

Donald C. Dowling, Jr.
Attorney, White & Case, LLP

Attorney Dowling concentrates his practice on cross-border human resources law issues for multinational employers which increasingly need to align certain aspects of employment law compliance across borders. He is one of two lawyers in the U.S. ranked in the top tier (“Leading”) in the only competitive ranking of international labor/employment lawyers (the London-based PLC Which Lawyer) and is ranked by Chambers as one of the top 34 Labor & Employment lawyers in New York. He has over 15 years of experience managing multiple-jurisdiction employment law compliance initiatives and advises multinational headquarters on cross-border solutions to specific international employment law compliance challenges.

Don has authored many treatise chapters on aspects of international employment law, many law review articles, and magazine and newspaper articles on international employment law. He is an Adjunct Professor of Law, teaching “International Employment Law” and “European Union Law” at three law schools, including a law program in Italy. He has chaired multi-day seminars on international employment law in Austria, England, and New York, and delivered presentations on international employment law in cities across the US and in Austria, Belgium, Canada, England, France, Hong Kong, Italy, Mexico (presentations in Spanish), Malawi, the Netherlands, and Spain.

To learn more, visit: www.whitecase.com/

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Christine Ferguson

 

Christine Ferguson
JD, Associate Research Professor, Department of Health Policy at The George Washington University

Prior to joining School of Public Health and Health Services in 2006, Ms. Ferguson had spent most of her professional life in the public sector, most recently as Commissioner of the Department of Public Health in Massachusetts, where she served under Governor Mitt Romney. In that capacity, she led initiatives addressing public health emergencies, including SARS and influenza vaccine shortages, and created regional health coalitions for emergency preparedness. She was also very involved in initiatives to enhance patient safety, restructure substance abuse services, and strengthen early childhood programs.

In an earlier post, she ran the Rhode Island Department of Human Services, providing critical programs for low-income families, children, senior citizens, veterans and the disabled. Rhode Island's innovative achievements in health care, Medicaid managed care, early education and child care and welfare reforms were widely recognized during her tenure. Of particular note, Rhode Island had the nation's highest percentage of children with health care coverage. Ms. Ferguson also served as counsel and deputy chief of staff to the late U.S. Senator John H. Chafee and was instrumental in developing a bipartisan health reform proposal in the 1990s.

Her accomplishments have been recognized by Faulkner & Gray's Healthcare, which called her "one of the most influential health policymakers," and by National Law Journal, which named her one of the nation's 100 most influential lawyers. Ms. Ferguson was also named one of the top 25 "most influential working mothers" by Working Mothers magazine.

Education Bachelor of Arts (History, Political Science), University of Michigan, 1980 Juris Doctor, The American University, 1986

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Mark Feurer

 

Mark Feurer
Director, Bunge Limited

In 2002, Mark was engaged to act as Director, Bunge’s North American organization development function and then promoted in 2005 to Director, Global Personnel Planning and Development for Bunge, Ltd, headquartered in White Plains, NY. A leading agribusiness and food company traded on the NYSE with $53B revenues and over $1B in profit in 2008, its 25,000 employees at over 450 facilities in 30+ countries are dedicated to improving the global agribusiness and food production chain for six billion people. Mark has responsibility for oversight of the succession planning process, global leadership and organization development initiatives, development of high potential employees, and the performance management process.

Reflecting Bunge's integrated and decentralized business model, the matrixed Planning and Development function, Mark collaborates and consults with Directors of Human Resources in each of seven operating companies and utilizes managers of training and development to implement initiatives to support global and local talent management and development needs.

Mark began his career in HR management fifteen years ago, focusing on talent management and organizational development processes and systems supporting business strategy for Edward Jones (financial services), Ameren (utility), and May Department Stores (retail). He earned his MA in Industrial Psychology and BS in Business Administration specializing in Leadership and Personnel Management from Southern Illinois University.

To learn more, visit: www.bunge.com/

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Alan Fine

 

Alan Fine
President, InsideOut Development

Alan Fine is founder and president of InsideOut Development, an innovative and fast-growing professional services firm specializing in corporate training, executive coaching, and organizational consulting services. In addition to being a popular trainer and speaker, Alan has spent the last 25 years as a mental performance/ focus coach to top professional tennis players and golfers, musicians, and corporate executives.

Twenty-five years ago, Alan helped develop the G.R.O.W. model, a basic performance model considered by many to be the gold-standard approach among executive coaches and corporate leaders worldwide. In addition to being used with top athletes in a variety of sports, Alan’s InsideOut approach has been employed successfully for over two decades by some of the most respected companies in the world, including IBM, Procter & Gamble, Sprint, 3M, GAP, Sun Microsystems, Ford, NASA, Cadbury Schweppes, and the U.S. Navy.

Considered to be one of the pioneers of the modern coaching movement, Alan first became interested in the science of coaching in the field of sport, where he has worked with David Feherty, Colin Montgomerie, Philip Price, Stephen Ames and many other Ryder Cup and PGA champions. In this capacity, he has been a contributing columnist for Golf International Magazine and has published two books, Inside Out Golf and Play to Win Golf (with David Feherty).

Alan is the author of the soon to be released book InsideOut: Discovering and Doing What’s Possible. As Stephen R. Covey writes in the foreword, “Alan Fine creates a paradigm shift of major proportion…it literally transforms the way we approach improving our own performance and also the way we approach helping others improve theirs.”

To learn more, visit: www.insideoutdev.com/

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China Minor Gorman

 

China Minor Gorman
Chief Global Engagement Officer, Society for Human Resource Management

As SHRM’s Chief Global Engagement Officer, China Gorman provides executive leadership to our Member Services, Professional and Business Development, Global Marketing, Professional Knowledge, Publishing/New Media, External Affairs, and Global Marketing Divisions – those divisions providing the exceptional service and value on which our members rely.

For more than 25 years, China has held strategic leadership roles in the human capital services industry. Her expertise in business strategy, market share growth, and new business development has enabled her to successfully lead organizations through turnarounds and rapid growth cycles, as well as through business slowdowns, with exceptional results. These experiences have given her a unique platform that draws on her record of success in leading local, regional, national, and worldwide operations.

Most recently, as president of DBM North America, China had overall management responsibility for selling and delivering human capital transition services to DBM clients and customers in the United States and Canada. Prior to DBM she was president of Lee Hecht Harrison, a global leader in providing career transition, leadership development and career management consulting services. Under China’s leadership, this $250 million division of Adecco became the performance leader in its industry. As president, she set LHH’s first global strategy and led the resurgence of European operations. China also directed the creation of a new global mission that aligned all of the firm’s operations, achieving higher levels of performance during a major industry downturn.

Prior to this, as LHH’s Chief Operating Officer, China led the organization through a period of rapid growth, increasing its profit margin by 59 percent, far outpacing industry averages. In addition, she refocused and re-energized the organization’s already industry-leading diversity efforts. She sits on the boards of the Chicago-based Council for Adult and Experiential Learning, Jobs for America’s Graduates and the SHRM Foundation. She has traveled the world speaking to business, professional, and corporate groups on a variety of topics related to successful career management, leading organizations through change, and leadership. China holds a Bachelor’s degree from Principia College in Elsah, Illinois, and has completed significant post-graduate work in Organizational Development.

To learn more, visit: www.shrm.org

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Ed Hammett

 

Ed Hammett
Northeast Utilities

Ed Hammett has been the Director of Human Resources for the regulated businesses at Northeast Utilities since 2002. He is responsible for providing strategic HR support for Connecticut Light & Power, Yankee Gas, Western Mass Electric Company and Public Service of New Hampshire. As part of this responsibility, he has transformed the HR Business Partner function from a transactional role to that of a professional, strategic business partner adding value to the organizations operations and gaining wide support from senior management.

Prior to joining Northeast Utilities, Ed was Director, Human Resources for Lincoln Financial Group’s Lincoln Financial Distributors based in Hartford where upon completion of acquisitions, he provided strategic human resource support for a new wholesale distribution unit including HR strategy development, organizational design, business unit consulting, employment management, building performance, compensation, administrative support, and regular coaching and consulting to senior management. Previously, Ed held increasingly responsible human resource management positions at Bay State Gas Company, Sweet Life Foods and SuperValue Stores, Inc.

Ed earned his bachelor's degree in Psychology from the University of Pittsburgh and M.A. in Industrial and Labor Relations from Indiana University of Pennsylvania.

To learn more, visit: www.nu.com/

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Colin F. Jackson

 

Colin F. Jackson
Ph.D., Assistant Professor of Strategy and Policy, U.S. Naval War College

Dr. Jackson is an Assistant Professor of Strategy and Policy at the U.S. Naval War College in Newport, Rhode Island. His current research includes work on irregular warfare and counterinsurgency, organizational learning, the economic dimension of warfare, public and private sector risk management, and intelligence operations. Prior to entering academia, Professor Jackson worked for several years in the corporate sector in financial trading, telecommunications, transportation markets, and power development. He also served four years on active duty with the United States Army in Germany as an armor and cavalry officer and continues today to serve as a military intelligence officer in the U.S. Army Reserve.

Professor Jackson studied at the University of Pennsylvania’s Wharton School (M.B.A., Finance), Johns Hopkins’ School of Advanced International Studies (M.A., International Economics and Strategic Studies), Princeton University’s Woodrow Wilson School (B.A., Public and International Affairs), and completed his doctoral work in Political Science at MIT (Ph.D., Political Science -Security Studies).

To learn more, visit: www.nwc.navy.mil/

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Mark Landsberg

 

Mark Landsberg
Senior Executive Consultant, Guttman Development Strategies

Mark H. Landsberg is a senior executive consultant with Guttman Development Strategies focusing his professional expertise in the areas of executive, management and organizational development. Mark leverages his unique Fortune 100 experience in operations, P&L, and business development to accelerate his client's business goals. He has served the financial services, professional services, pharmaceutical, manufacturing, publishing, retail and technology industries. His principle focus includes aligning senior management teams, developing the strategy and implementing "horizontal" organizations (brand teams, matrix structures, global teams), and executive coaching and development. He also manages business process redesign projects for various core operations and human resources systems initiatives. Previously, Mark was a Regional Managing Director with Drake Beam Morin where he improved operations and revitalized their practice areas in senior-level executive coaching and development, outplacement consulting, and training. Additionally, he acted as Director of Training and Organization Development for Citigroup’s Systems and Technology Division.

Mark earned his M.S. in Industrial Organization Development from the Columbia University School of Social Work in New York and a B.A. in Psychology from The American University in Washington, DC. He is a graduate level Adjunct Professor at Fairleigh Dickenson University's Graduate School of Psychology teaching their Behavioral Consulting course. Mark has spoken at numerous professional conferences and contributes to national multi media coverage on topics of leadership, executive coaching, executive assessment and development, career transition, e-business and managing change. He also assisted in authoring Great Business Teams by Howard Guttman, a best-selling business book http://greatbusinessteams.com .

To learn more, visit: www.guttmandev.com/

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Eileen Lavin

 

Eileen Lavin
Senior Business Program Manager, Aetna, Inc.

Eileen began her career with Aetna customer service in 1984. Ten years later, she became the Learning and Quality Manager for the NE Region, and subsequently, the Operations Manager for the Unicare / Wellpoint start-up operation in Springfield, MA. Eileen has supported and led critical initiatives including the Sales Force Effectiveness Plan Sponsor Liaison rollout, the Health Operation Policy Process Committee, JCA and the Government and Labor Team and National Account Employee Survey Champion.

In her current role as Senior Business Program Manager, Telework PMO, Eileen is responsible for leading Aetna's enterprise telework program and supporting the successful implementation and adoption of the telework strategy. As part of her role, she is responsible for developing and executing initiatives that improve our teleworkers' satisfaction and engagement. Eileen is a creative and collaborative result driven leader with tremendous energy and passion. She began her “telework career” in March 2007.

To learn more, visit: www.aetna.com/

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Linda S. Lulli
SPHR, Associate Vice President for Human Resources, Bryant University

Linda S. Lulli, SPHR, is the Associate Vice President for Human Resources at Bryant University in Smithfield, RI, a nationally recognized private university with a 3,600 undergraduate and graduate student enrollment. In her position, Ms. Lulli is responsible for the design, development, and administration of human capital strategy and human resource service delivery and programs, including talent management, total rewards and recognition, employee and labor relations, and organizational development.

Prior to joining Bryant University, Ms. Lulli served as Senior Vice President Human Resources for SENECA Health System, an integrated network of home health care organizations servicing Southeastern New England. She has over seventeen years of extensive experience in labor relations and human resource and administrative management in diverse for-profit and non-profit industries. She has also developed strong leadership skills and experience through her fourteen-years of volunteer leadership with the Society for Human Resource Management (SHRM), including Labor Relations Special Expertise Panel for SHRM, Director and then Co-Director of Government Affairs for the Rhode Island State Council of SHRM, SHRM Area I Board and the SHRM National Workforce Readiness Committee. She is a former Chapter President of the Human Resource Management Association of RI and Director of the Rhode Island State Council of SHRM.

Ms. Lulli holds an M.B.A. from Providence College and is a certified Senior Professional in Human Resources. Her professional affiliations include membership in CUPA-HR, SNECUPA-HR, SHRM, the Northeast Human Resources Association, the Human Resource Management Association of Rhode Island, the Southern RI Human Resource Council, WorldatWork, and the Human Resource Planning Society. In addition to serving on the CUPA-HR Eastern Regional Board, Ms. Lulli currently serves on the Executive Board and Chairs the Legislative Affairs Committee for the Rhode Island Business Group on Health. She is currently active alumna of Leadership Rhode Island, on the Human Resource Committee of the Board at the Providence Public Library and serves on several advisory boards.

To learn more, visit: www.bryant.edu

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Todd Manas

 

Todd Manas
Senior Consultant, Towers Watson

Todd Manas is a Senior Consultant in Towers Watson’s compensation consulting practice and is their New York Office Practice Leader. He has over 25 years of combined compensation consulting, human resource management practitioner, and line management experience, with his practitioner experience coming from Philip Morris Companies, Inc (now Altria) as its Compensation Manager. Todd’s career has focused on the design and administration of executive and broad-based compensation plans including base pay, incentive compensation, and long-term incentives. Todd has worked with the Firm’s clients across a spectrum of industries and strategic issues. He regularly facilitates management sessions on executive and broad based strategy development and presents constructs to clients’ Boards. His book, Creating a Total Rewards Strategy (AMACOM 2003) provides a researched-based methodology, with the tools and processes, for analyzing business strategy to design supportive reward programs.

Todd serves as Commander United States Naval Reserve (RET), having spent six years on active duty and 16 as a drilling reservist. He received his MBA from New York Institute of Technology and his BS in Social Science from Michigan State University.

To learn more, visit: www.towerswatson.com/

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Kathleen Molloy

 

Kathleen Molloy
M.A., MBA, Founder & Principal, ChangeWorks International

Kathleen Molloy, M.A., MBA, ChangeWorks International and The Human Resource Consortium, LLC Kathy Molloy began her career as a cultural anthropologist and has applied her deep understanding of culture and change to businesses and non-profit organizations throughout the world. With over 25 years experience consulting with leaders in a variety of businesses, both domestic and international, Kathy brings a unique perspective to organization design, executive coaching and development, and globalization. Her clients range from Fortune 100 manufacturing, pharmaceutical, and financial services corporations, to start-up businesses and new ventures.

As Founder and Principal of ChangeWorks International and as Senior Consultant with The Human Resource Consortium, she works to help businesses thrive and sustain themselves in the global economy, through the alignment of culture, leadership, and structure with business strategy. She brings clients her expertise in strategic planning, organization design, executive coaching and leader development, cross-cultural leadership, culture change, HR team development and consulting skills, virtual team development, talent management, and performance management.

Kathy has consulted on numerous projects ranging from developing a cultural due diligence process to assess potential acquisitions to support M&As in a rapid growth high-technology company, to the design and delivery of a state-of-the-art consulting program for global, virtual teams implemented in R&D and manufacturing businesses in Britain, Belgium and the US , and rapid redesign of a high-visibility non-profit services organization. Additionally, Kathy has recently co-designed and delivered a state-of-the-art approach for coaching executives in several global businesses.

Kathy earned her MBA in International Business from UCONN and her Masters in Social/Cultural Anthropology from Duke University. She has co-authored several articles and has presented at national conferences on organization design, competency modeling, performance management, global executive coaching and global virtual teaming. As Past President and Board Member of the Organization Design Forum, she played a major role in its growth and relevance on a global level during her tenure.

To learn more, visit: www.changeworks-international.com/

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David “Brad” Morse

 

David “Brad” Morse
Market Head and VP Sales and Service, Aetna, Inc.

Mr. Morse began his career with Aetna in 1983, has held increasing responsibilities within Underwriting, Claims, and Sales and Marketing, and became an Officer of Aetna in 1992. In Aetna’s field sales management, he previously served as VP of Sales for Manhattan and Long Island, District Manager of Sales and Customer Relations for Connecticut and Rhode Island, and Market Head of National Account Sales and Account Management for the six New England states. Brad currently holds the responsibility of Market Head and VP Sales and Service for Connecticut, as well as Hudson Valley and Upstate New York territories for Aetna’s middle market. In this role, his expansive team of Account Executives and Client Account Managers sell and service a full portfolio of integrated employee benefit products (medical, dental, life, disability, pharmacy, vision, behavioral health) to middle market employers with more than 50 and fewer than 5,000 eligible employees). He earned his Bachelor’s of Science in History and Education from Providence College.

To learn more, visit: www.aetna.com/

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Mary Ann Peters

 

Mary Ann Peters
Ambassador (ret.) , Provost, Naval War College

Ambassador Peters became the fourth Provost of the Naval War College on 18 September 2008. Previously, she held the position of Dean of Academics of the College of International and Security Studies at the George C. Marshall European Center for Security Studies in Garmisch – Partenkirchen, Germany. Prior to becoming the Dean of the College, Ambassador Peters served as Associate Director for International Liaison at the Marshall Center.

Before joining the Marshall Center in 2003, Ambassador Peters spent more than 30 years as a career diplomat with the U.S. Department of State. From 2000 to 2003 Ambassador Peters served as the U.S. Ambassador to Bangladesh, leading the Mission’s efforts in support of the war on terrorism and other key U.S. foreign policy goals. She received a Presidential Meritorious Service Award in 2003 for her work in Bangladesh. Prior to her posting in Dhaka, Ambassador Peters was the Deputy Chief of Mission at the United States Embassy in Ottawa, Canada, responsible for the management of the Embassy and supervision of the six U.S. Consulates General in Canada.

From 1995 to 1997, Ambassador Peters served in the White House as Director for European and Canadian Affairs at the National Security Council. Among other portfolios in this position, Ambassador Peters worked on the diplomatic and security aspects of the search for peace in Northern Ireland. From 1993 to 1994, Ambassador Peters served as Deputy Assistant Secretary of State with oversight responsibility for U.S. relations with 19 Western European countries and Canada. In this capacity she acted as the U.S. Chair of the U.S. – Canada military coordination body, the Permanent Joint Board on Defense.

A senior diplomat, fluent in six foreign languages, Ambassador Peters has also served in Sofia, Bulgaria, as Deputy Chief of Mission; in Moscow as Economic Counselor; and in Mandalay, Burma as Principal Officer. Prior to her assignment in Moscow, she studied Russian at the U.S. Army Russian Institute in Garmisch, Germany. From 1988 to 1990, Ambassador Peters was the Deputy Director of the Office of Pakistan, Afghanistan and Bangladesh Affairs in the U.S. State Department. She began her career as a Vice-Consul in Frankfurt in 1975.

Ambassador Peters holds a Bachelor of Arts degree from Santa Clara University and a Masters in International Studies from the School of Advanced International Studies at The Johns Hopkins University. Her formal education also included course work in Paris, France, and Bologna, Italy. She is married to Timothy McMahon. They have two children: Maggie and Blaise.

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Russell Raath

 

Russell Raath
Senior Manager, Deloitte Consulting

Russell Raath is a Senior Manager in Banking and Finance at Deloitte Consulting and works with clients across a variety of industries, bringing over 15 years of experience in advising and guiding companies as they address challenging organizational and operational issues. He has worked with some of the world’s largest multinational organizations on a diverse range of projects, working extensively in the USA, Europe and Africa and is based in New York City. These projects have included large-scale organizational transformations, enterprise talent and performance management initiatives, global change leadership and stakeholder management engagements, technology and infrastructure rollouts, and merger/acquisition-related activities. He is regularly consulted on matters pertaining to Employee Engagement, Talent Management and Organizational Effectiveness, and has spoken at numerous conferences and conventions, including the International Call Center Management Conference (ICCM) and various Talent Management Conferences and Forums. He has worked with Prudential Financial, Barclays Capital, Lehman Brothers, Citigroup, SunTrust Mortgage, Citrix, Siebel Systems, Sony Electronics, Bank of America, Pioneer Electronics, QI International, and SAP. He earned his BCom in Law from Nelson Mandela Metropolitan University in Port Elizabeth, South Africa.

To learn more, visit: www.deloitte.com/view/en_US/us/index.htm

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Amy Richman

 

Amy Richman
Senior Consultant, WFD Consulting

Amy Richman, a Senior Consultant at WFD Consulting, has more than twenty years of consulting and research experience in business and academic settings. A principal contributor to WFD’s groundbreaking investigation of the drivers of employee engagement, Amy develops new research instruments and evaluation systems for clients who want to link human resource and work-life initiatives to business objectives. Some of Ms. Richman’s product innovations include TEP, a team-based solution to reduce unnecessary work and enhance team productivity, and FlexMetrix, a measurement system that helps companies quantify the need and impact of flexible work practices. In addition to working with many leading organizations in North America on workforce issues of engagement, flexibility, workload, resilience, woman’s advancement and dependent care Ms. Richman’s global work includes projects in Europe, Asia and Latin America. Amy is the senior researcher and author of the new report Innovative Workplace Flexibility Options for Hourly Workers, an investigation of flexibility best practices and outcomes for lower wage workers. She is a main contributor to the 2008 special issue of Community, Work & Family, devoted to articles by academic scholars and WFD practitioners on the impacts of workplace flexibility using WFD’s extensive database. Amy is also the co-author of Business Impacts of Flexibility: An Imperative for Expansion, which assembles for the first time quantitative data from twenty-eight large US businesses to demonstrate the impact of flexibility on business outcomes; senior author of When the Workplace Is Many Places: The Extent and Nature of Off-Site Work Today, a national study of off-site workers in medium to large companies in the United States; and author of several scholarly publications. Prior to joining WFD, Amy was a research associate at Harvard University where she managed cross-cultural studies of women's education, parenting and child development in several countries. Dr. Richman received her A.B. degree from Brandeis, and her master’s and doctoral degrees from Harvard University, in the field of Measurement and Evaluation.

To learn more, visit: www.wfd.com/

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Terry Kelly Sheridan

 

Terry Kelly Sheridan
Director of Human Resources, William J. Clinton Foundation

Terry Sheridan currently serves as Director of Human Resources at the William J. Clinton Foundation. She is a senior human resources executive with experience in large corporate, small entrepreneurial and global non-profit organizations. In her current position at the Clinton Foundation as well as in her previous position as Director of Global HR for ORBIS International, she has had responsibility for global alignment of human resources practices and building the HR infrastructure to support worldwide operations. Terry began in HR management at Merrill Lynch in executive recruiting & college relations, then headed HR for an IBM/Merrill joint venture where she managed employee benefits and HRIS for its real estate services entity, and directed HR for its global equity markets business. She moved into a generalist role and successive HR management positions in the corporate sector including Greenwich Capital Markets and U.S. Trust, and transitioned to the non-profit world 7 years ago when she became Director of HR for The Andrew W. Mellon Foundation.

To learn more, visit: www.clintonfoundation.org/

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Bill Sheridan

 

Bill Sheridan
Vice President, National Foreign Trade Council

The National Foreign Trade Council is sponsored by major multinationals. Their office in DC focuses on International trade policy and international corporate tax issues. Mr. Sheridan is the head of the NFTC’s New York City office where he is responsible for coordination of international HR working committees on global mobility, international benefits and compensation, and global talent management, and international HR studies and surveys. He possesses over 30 years of corporate HR and consulting experience with such employers as American Express, Arthur Andersen, Barclays Bank and Caltex Petroleum.

Bill spent two years at the Naval Air Station on Guantanamo Naval Base while a Lieutenant in the US Navy, has a BA from City College of New York, and MBA from City University of New York. He is a Lifetime Member of World at Work. Bill represents the NFTC on the Coalition of HR Management Associations (which includes SHRM, World at Work, ERC and HRPS). He is a member of the National Committee on American Foreign Policy, a former President of the New York Compensation Association and a former Hash House Harrier.

To learn more, visit: www.nftc.org/?id=1

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Alison Shipitofsky

 

Alison Shipitofsky
Global Mobility Advisory Services, KPMG

Alison has thirteen years of experience in the expatriate HR/taxation field. She specializes in the design and implementation of international assignment policies (including taxation policies), benchmarking international assignment programs (including tax aspects of the program), designing and coordinating surveys on various topics such as tax and current issues, developing cost projections for international assignments (both individual and global program costs) and understanding the impact and use of international totalization and taxation treaties.

Alison’s specialization applies across all markets and subsequently she has provided services to a vast range of clients in terms of size, global locations, and industry (e.g., electronics, engineering, energy, financial services, food & beverage, healthcare, high technology, industrial products, not-for-profit, pharmaceuticals, retail & consumer products, and telecommunications). Alison is a frequent instructor and has presented on Trends in Tax Reimbursement Policies, Introduction to International Human Resources, Best and Worst Practices in International Assignment Programs, Myths of Short-term Assignments, and Tax and HR issues for U.S. Inbound assignments Alison is certified as a Global Professional in Human Resources, has a BA in Government and Law from Lafayette College and possesses an MA in Social-Organizational Psychology Teachers College from Columbia University.

To learn more, visit: www.kpmg.com

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Speaker Soon To Be Determined

Background information on this speaker will be appearing here soon.

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Keith W. Stokes
Executive Director, Rhode Island Economic Development Corporation

Keith W. Stokes was appointed in January 2010 by Governor Carcieri to the position of Executive Director of the Rhode Island Economic Development Corporation. He is Chairman of the Board of the Quonset Development Corporation, as well as the Slater Technology Fund. Prior to his appointment, Mr. Stokes served as Board member and Treasurer of the RI Economic Development Corporation and as a Board member of the Quonset Development Corporation.

Mr. Stokes was the Executive Director of the Newport County Chamber of Commerce for over 15 years. Prior to his success at the Chamber, he worked as Senior Policy Advisor to Rhode Island Governor Bruce Sundlun, Executive Director of the Omni Development Corporation, and Senior Policy Advisor to the Rhode Island General Treasurer. Mr. Stokes is also a frequent national, state and local lecturer in community and regional planning, historic preservation and interpretation with an expertise in early African and Jewish American history.

Mr. Stokes is a native of Newport, Rhode Island. He was educated at Cornell University with a Bachelor of Science Degree (Quill & Dagger Honor Society) and the University of Chicago with a Master's Degree. Mr. Stokes has a diverse professional background including business, community planning, historic preservation, and government. He has served his community in many capacities – including as a three-term Newport City Councilman. Mr. Stokes and his wife Theresa have four children.

His local, state, and national directorships include: Past President - Board of Directors - Touro Synagogue Foundation, Past Vice-President & Trustee - Preservation Society of Newport County, Advisor (Rhode Island) - National Trust For Historic Preservation, Past Vice Chair - Newport Redevelopment Agency, Board of Directors –Rhode Island Foundation.

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John Sullivan

 

John Sullivan
Ph.D., Dr. John Sullivan Associates

Dr. John Sullivan is renowned the world over as a provocateur and strategist in the field of human resources and talent management. For more than 30 years he has offered his critique and insight to professionals seeking to develop a true competitive advantage for their organization through strategic talent management planning and practices. As an author, corporate advisor, public speaker, and educator, Dr. Sullivan has established a body of work including numerous books and more than 900 articles that serve as a key resource for functional leaders and line managers when developing and implementing best practices. In addition, his thought leadership has been featured in The Wall Street Journal, Fortune Magazine, Fast Company Magazine, Business 2.0, The Economist, The New York Times, HR Magazine, and Workforce Management Magazine.

Dr. Sullivan’s work is driven by a relentless dedication to do away with the status quo and drive the development of world-class practices that demonstrate the impact of talent management on an organizations financial performance. His approach, while thought-provoking and somewhat controversial, has been engineered to force practitioners to think about why they do things the way they do, and how their work could be elevated to that of world-class. Prior to founding Dr. John Sullivan Associates in 2000, John held the role of Chief Talent Officer for Agilent Technologies.

John, who started his role as an educator more than 25 years ago, continues to advise future generations of leaders as a Professor of Management in the College of Business at San Francisco State University. He earned his undergraduate, graduate, and post-graduate degrees in Human Resource Management. While not in front of the classroom, Dr. Sullivan travels throughout the world speaking to and working with the leadership of some of the world’s most respected and admired organizations.

To learn more, visit: www.drjohnsullivan.com/

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David Swords
Aetna, Inc.

Background information on this speaker will be appearing here soon.

To learn more, visit: www.aetna.com/

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Joseph Whelan

 

Joseph Whelan
Partner, Hinckley, Allen & Snyder LLC

Joe's practice is focused primarily in the areas of employment litigation, labor law, and commercial litigation. He represents clients in state and federal courts and agencies throughout New England in employment matters including executive compensation disputes, non-competition disputes, and matters involving employment-related statutes including Title VII, ADEA, the ADA, ERISA, FMLA and state equivalents. Joe also represents clients in all facets of labor relations including collective bargaining negotiations, arbitrations and matters before the NLRB. In addition, he represents clients in commercial litigation matters and health care litigation matters.

EDUCATION: • Fordham University School Of Law, J.D., 1995 • Providence College, B.A., 1986 BAR MEMBERSHIPS: • U.S. District Court For The District Of Massachusetts, 2006 • Massachusetts, 2005 • Rhode Island, 1997 • U. S. District Court For The District Of R.I., 1997 • New York Bar, 1995 U.S. District Court for the Southern and Eastern Districts of New York, 1995

To learn more, visit: www.haslaw.com/default.aspx

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Mark M. Whitney

 

Mark M. Whitney
Partner, MORGAN, BROWN & JOY, LLP

Mark Whitney is a partner at Morgan, Brown & Joy in Boston, and practices in the field of employment law, specializing in management representation. He represents employers before administrative agencies and the courts in disputes arising under the myriad State and Federal laws that regulate the employment relationship. An important part of Mark's practice is helping clients prevent such disputes by providing consulting services on a variety of employment law issues, such as risk management practices, personnel policies, and statutory compliance. He also conducts seminars and employee/management training on a variety of employment-related topics.

Mark has extensive training experience, and has trained managers and employees on a wide variety of topics, including: harassment and discrimination prevention; managing to reduce legal risk; performance management; successful documentation techniques; internal investigations; HR ethics; disability accommodation; dealing with the frequently absent employee; hiring; termination; trade secret protection and noncompete issues; duties of officers and directors; handbooks/policies; employee recognition programs; wage and hour compliance; etc.

Mark serves on the Personnel Board of the Town of Winchester, Massachusetts. Mark is a member of the Board of Directors of the ALS Association - Massachusetts Chapter. Before joining Morgan, Brown & Joy, Mark gained large-firm practice experience in New York City, New Hampshire and Boston. In addition to law firm experience, Mark worked as in-house counsel for a New England-based insurance company where he oversaw its Employment Practices Liability Insurance program.

Mark is a graduate of the University of Rochester (B.A. 1987) and Brooklyn Law School (J.D. 1993), He is admitted to practice before the Bars of: the States of New York, Connecticut, New Hampshire, and the Commonwealth of Massachusetts; the United States District Courts for the Eastern, Northern and Southern Districts of New York, the District of New Hampshire, and the District of Massachusetts; the United States Courts of Appeals for the First, Second, and Third Circuits; and the United States Court of Federal Claims.

To learn more, visit: www.morganbrown.com/home/

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Tom Wilson

 

Tom Wilson
President, The Wilson Group

Tom has over 25 years of in-depth experience in consulting and management. He is an international authority in the field of total reward systems and a frequent speaker at national and international conferences on trends, best practices, and how to build high performance organizations. He has written over 30 chapters and articles for leading publications, has been quoted in Fortune, The Wall Street Journal, The Boston Globe, The Financial Times and is the author of four books including the highly successful: Innovative Reward Systems for the Changing Workplace (McGraw Hill, second edition, 2003) and Rewards That Drive High Performance: Success Stories From Leading Organizations (AMACOM, 1999), both of which have recently been translated into Chinese. Before founding the Wilson Group, Tom held a variety of leadership positions at pay consultancies including Aubrey Daniels & Associates and The Hay Group. He also has held HR leadership positions at the The Forum Corporation and Bankers Trust.

Tom earned his Master’s degree in Management from Vanderbilt Owen School of Management and a Bachelor’s degree from Southern Methodist University. Tom is a Certified Compensation Professional (CCP) through WorldatWork.

To learn more, visit: www.wilsongroup.com

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Kathryn Yates

 

Kathryn Yates
Director, Towers Watson

Kathryn is Towers Watson’s Communication Global Practice Director. She has more than 25 years of experience in communication and operations management and is accomplished in all aspects of employee communication and change management. Kathryn has particular expertise in helping organizations develop strategies and programs to build strong, productive employee-employer relationships. At Towers Watson, she led a global team in developing the firm’s comprehensive change management methodology, now used internationally to help clients successfully implement change. She also led the team that launched the ground-breaking Communication ROI Study which helps clients connect effective communication practices to financial results. Her team helps clients develop and implement strategies to achieve positive results from complex business challenges, leveraging traditional and emerging technologies to effect:

  • Corporate transactions (M&A, spin-offs, divestitures, IPOs)
  • Employee engagement, value proposition and internal brands
  • Global communication management and execution
  • Compensation and benefits changes
  • Executive communication
  • Employee health and financial behavior change 

Before joining Towers Watson, Kathryn managed an organization redesign and HR integration project for the largest telecommunications merger in Canada, led the development of a website dedicated to real-time merger and acquisition management, and was Vice President and General Manager of Canadian Operations for the world’s largest disability insurer where she achieved 10 consecutive quarters of profit growth, continuously improving line and staff performance through operations reengineering, collaborative leadership and change management. She holds a B.A. in communications from Pennsylvania State University and graduated from the Harvard Business School Advanced Management Program. She is past president of the Council of Communication Management.

To learn more, visit: www.towerswatson.com/

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