Kathryn is Towers Watson’s Communication Global Practice Director. She has more than 25 years of experience in communication and operations management and is accomplished in all aspects of employee communication and change management. Kathryn has particular expertise in helping organizations develop strategies and programs to build strong, productive employee-employer relationships. At Towers Watson, she led a global team in developing the firm’s comprehensive change management methodology, now used internationally to help clients successfully implement change. She also led the team that launched the ground-breaking Communication ROI Study which helps clients connect effective communication practices to financial results. Her team helps clients develop and implement strategies to achieve positive results from complex business challenges, leveraging traditional and emerging technologies to effect:

• Corporate transactions (M&A, spin-offs, divestitures, IPOs)
• Employee engagement, value proposition and internal brands
• Global communication management and execution
• Compensation and benefits changes
• Executive communication
• Employee health and financial behavior change 

Before joining Towers Watson, Kathryn managed an organization redesign and HR integration project for the largest telecommunications merger in Canada, led the development of a website dedicated to real-time merger and acquisition management, and was Vice President and General Manager of Canadian Operations for the world’s largest disability insurer where she achieved 10 consecutive quarters of profit growth, continuously improving line and staff performance through operations reengineering, collaborative leadership and change management. She holds a B.A. in communications from Pennsylvania State University and graduated from the Harvard Business School Advanced Management Program. She is past president of the Council of Communication Management.

To learn more, visit:  www.towerswatson.com/