Amy Richman, a Senior Consultant at WFD Consulting, has more than twenty years of consulting and research experience in business and academic settings. A principal contributor to WFD’s groundbreaking investigation of the drivers of employee engagement, Amy develops new research instruments and evaluation systems for clients who want to link human resource and work-life initiatives to business objectives. Some of Ms. Richman’s product innovations include TEP, a team-based solution to reduce unnecessary work and enhance team productivity, and FlexMetrix, a measurement system that helps companies quantify the need and impact of flexible work practices. In addition to working with many leading organizations in North America on workforce issues of engagement, flexibility, workload, resilience, woman’s advancement and dependent care Ms. Richman’s global work includes projects in Europe, Asia and Latin America. Amy is the senior researcher and author of the new report Innovative Workplace Flexibility Options for Hourly Workers, an investigation of flexibility best practices and outcomes for lower wage workers. She is a main contributor to the 2008 special issue of Community, Work & Family, devoted to articles by academic scholars and WFD practitioners on the impacts of workplace flexibility using WFD’s extensive database. Amy is also the co-author of Business Impacts of Flexibility: An Imperative for Expansion, which assembles for the first time quantitative data from twenty-eight large US businesses to demonstrate the impact of flexibility on business outcomes; senior author of When the Workplace Is Many Places: The Extent and Nature of Off-Site Work Today, a national study of off-site workers in medium to large companies in the United States; and author of several scholarly publications. Prior to joining WFD, Amy was a research associate at Harvard University where she managed cross-cultural studies of women's education, parenting and child development in several countries. Dr. Richman received her A.B. degree from Brandeis, and her master’s and doctoral degrees from Harvard University, in the field of Measurement and Evaluation.

To learn more, visit:  www.wfd.com/